Shop FAQ

How does the Good Law Project shop stop hate and bring hope?

All products available on this shop are made by Teemill from organic cotton, printed to order on the Isle of Wight, using renewable energy.
Good Law Project uses the income raised from the shop to power our campaigns to stop hate and bring hope.

Who is responsible for refunds and returns if I get a faulty item?

This is the responsibility of Teemill, our printing and fulfilment partner.

How do I report a faulty item?

Contact us with:

your customer details
your order detailsproof of the fault, for example a clear picture

We’ll pass this on to Teemill, who will arrange a replacement.

Can I exchange an item if it’s not faulty, for example, to get a different size or colour?

All items are made to order almost instantly when you buy them. To remain sustainable and avoid unnecessary waste, we can’t accept exchanges unless there’s a fault.

Can I cancel my order after placing it?

Since all items are made to order almost instantly, if you cancel we have to throw them away. To remain sustainable and avoid unnecessary waste, we don’t allow cancellations.

Will VAT be charged?

Yes, VAT is charged on everything you buy.

Are there any geographic restrictions?

We can currently only send orders within the UK.

How quickly will my order be processed and shipped?

Teemill aims to print and ship orders within 72 hours. Since the factory team operates Monday to Friday, orders placed over the weekend may take slightly longer to begin processing.

How long will delivery take once my order has shipped?

Delivery times depend on your location.
Deliveries usually arrive between four and eight working days after an order is shipped.

How will I know when my order will arrive?

When you place your order, you’ll receive a confirmation email that includes an estimated delivery date.

Have a different question?

Contact us here.